What precautions are being taken to protect personal information?

DickinsonALERT is a service of Inspiron Logistics. Inspiron Logistics takes security and privacy concerns very seriously and does not sell, trade, lease or loan any data about our clients to any third party. From a technical perspective, we utilize multiple physical and virtual layers of firewalls to maintain data security. Inspiron Logistics only utilizes secure transmissions with its customers.

No confidential information is ever transmitted between Inspiron Logistics and its customers using e-mail or FTP, but rather always utilizes either a VPN tunnel or SSL. Data is hosted in state-of-the-art facilities which require photo identification, thumb-print recognition, keyed access, and are manned 24/7 with full-security personnel.

All data is encrypted prior to being placed on tape for offsite storage. Inspiron Logistics also retains an external, independent security firm to perform annual security audits. If you have any questions, please email us.

Show All Answers

1. What is the DickinsonALERT service?
2. How does the service work?
3. What types of messages are sent using this service?
4. Does the DickinsonALERT service replace other systems that have been used to provide time-sensitive information to residents?
5. Is my telephone number included in the notification database?
6. May I use a cell phone number as my notification database listing?
7. What precautions are being taken to protect personal information?
8. Will there be a way to positively identify incoming calls, texts or emails sent out by the city using the DickinsonALERT system?
9. Will the DickinsonALERT service work if I have a call screening system on my phone?
10. If I am a non-resident home or condominium owner, what phone should be listed in the notification database?