Will the DickinsonALERT service work if I have a call screening system on my phone?

There are several varieties of call screening devices which use differing protocols for screening. In general, the system has been found to work with these devices; but, some may require some type of reprogramming to allow our city’s system to pass through. We may also conduct periodic tests to assure that messages are being delivered to the numbers in the notification database.


If you have any questions, please email us.

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1. What is the DickinsonALERT service?
2. How does the service work?
3. What types of messages are sent using this service?
4. Does the DickinsonALERT service replace other systems that have been used to provide time-sensitive information to residents?
5. Is my telephone number included in the notification database?
6. May I use a cell phone number as my notification database listing?
7. What precautions are being taken to protect personal information?
8. Will there be a way to positively identify incoming calls, texts or emails sent out by the city using the DickinsonALERT system?
9. Will the DickinsonALERT service work if I have a call screening system on my phone?
10. If I am a non-resident home or condominium owner, what phone should be listed in the notification database?